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Frequently asked questions

Yes! If you cancel your monthly subscription within 30 days of your first payment, and you would like a refund, please contact support and we will happily issue you a refund.

You do not need hosting if you choose the Hosted package. This includes a secure, unlimited hosting for your digital content. ClassMakr uses the best servers and networks to ensure your site is reliable and fast.

Yes. You can use a custom domain. For the Hosted package, if you don’t have a domain, we’ll provide you with a free myclassmakr.com (myclassmakr.com/yourDomain) domain name.

Yes. As long as you follow the directions giving when embedding your lesson videos, your video we remain private to outside users. Users who get access to your classes can watch your videos but will not be able to download or share your videos and lessons.

No worries, there are no long-term commitments or complicated contracts. If you decide that ClassMakr isn’t right for you, you can easily cancel your account from your dashboard at any time.

ClassMakr look and feel great on mobile, tablet, and desktop.

Below are the payment process we have integrated within the ClassMakr Premium and Hosted version:

-Square

-PayPal Standard

-Stripe

-Authorize.net

Note: that to take recurring billing you must use Authoize.net

Below are the email services we have integrated within the ClassMakr Premium and Hosted versions:

-Mailchimp

-Contant Contact

-iContact

-SendGrid

The answer is no.

It’s easy to make a Class form scratch. We make it easy to add videos, lessons and charge your users for your hard work.  Then you can  give it a personal touch adding your colors, images, fonts, and more.

Yes! We make it very easy to add and design new pages to your ClassMakr website with Elementor, the number one drag and drop page editor in the world. 

We run ClassMakr on Amazon Web Services (AWS) and our servers are located in Virginia, USA. The AWS cloud infrastructure is designed to be one of the most secure cloud computing environments in the world.

As well as the security features built into the AWS service, we have:

-128-bit SSL encryption for all data transfer on our platform.

-Daily backups of all your data, in case anything goes wrong.

-Security protocols where we work.